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“Tell us about your experience: I was so nervous to even ask about a home loan, this being my first home purchase, and Becky welcomed my family and I with open arms and an eager attitude. She told us all we needed to know and said she would get the ball rolling asap. Boy did she! We had all paperwork, location found, etc. and was in our home in less than 2 months!! She is a go getter and I would highly recommend her to everyone I know! She calmed my nervous, was so gracious and friendly, was just the sweetest to our toddler (hyper) daughter, and very professional! We owe our happiness to Becky and the benchmark members! Thank you! God Bless!”

– Laci J.

“There are really no words to adequately express our gratitude and appreciation for Benchmark Home Loans and Rebecca Rockwell in particular. Becky was tremendous in the service she provided when we went to her to finance our potential home. Rather than blowing us off like the big banks had done, Becky looked for a way to help and found it…a breath of fresh air compared to the stone walling we had been experiencing.

From the moment Becky took over our loan process everything flowed smoothly, quickly and accurately. She turned an unnerving process into a wonderful first time home buying experience.

THANK YOU Becky! We really appreciate your efforts on our behalf and are very impressed with you and Benchmark Home Loans.”

– Andy & Shelby S. (Blountville, TN)

“Becky was extremely helpful and always made herself available to answer any questions. I think she needs a raise!”

– Timothy

“Becky was amazing! She answered questions quickly and helped me through the buying of my first home. I would definitely recommend working with her!”

– Jessica

“You and your team are hands down the best.Thank you so much for all of your hard work making this happen. I do not believe it would have without you.”

– Mike

“Excellent experience and very efficient! Becky Rockwell was very professional.”

– Richard

“The experience was very good!”

– Tina

“My experience with Benchmark was outstanding! Becky & Vicky were great throughout the entire loan process. They were both very kind and courteous and were nothing less than professional.”

– Larry

“Great experience! Thank you Becky & Vicky!”

– Michael & Ashley

“You were so friendly! Made me feel like family! Calmed us down and walked us through each step!”

– Jessica

“Becky Rockwell did an outstanding job working us through every step of the way!!”

– Rick

“Great experience & outstanding customer service!!!”

– Joshua

“Loved working with Becky Rockwell and Vicky Fields. Great customer service skills from them both. Single mother and they made me feel very comfortable and at ease with the whole process.”

– Tracie

“Becky did a awesome job.”

– Lauren

“Very professional and pleasant to work with. Great experience and will use in the future.”

– Jess

“This was by far the smoothest mortgage experience I ever had. Becky Rockwell is amazing!”

– Joel

“Great services!!”

– David

“Benchmark and the team I worked with made everything smooth. Becky Rockwell Rocks!!”

– Desiree

“All of the folks in Johnson City were GREAT to work with.”

– Charles

“Vicky, Becky, & Jennifer are the most wonderful women. Becky was so on top of everything. Vicky kept me up on all paperwork! They will be my go to people. :)”

– Cyndne

“Excellent people”

– Cody

“Becky was extremely professional and worked for me in a timely manner to get every problem resolved. My rate was lowered, saved money on insurance and can live with the payment I now have. I would recommend using Becky for any home loan.”

– Teresa

“Becky Rockwell was amazing. I will recommend her to anyone I know in the market for a purchase or refinance. The smoothest mortgage experience I’ve ever had!”

– Melinda

“Very well pleased with Becky’s knowledge and personality”

– Ricky

“The amount of information required to process the loan application surprised us the most, however Benchmark warned us upfront and kept everything organized & understandable. Benchmark was great to work with! We loved our experience & would definitely use them again! Becky and the team at Benchmark were wonderful to work with! They treated us like family.”

– Justin & Stephanie

“Becky was fantastic! Very friendly & helpful. We also greatly appreciated how we received updates throughout the process.”

– Michael

“We loved working with all the staff at Benchmark! Thanks for everything”

– Karen & Harold

“Excellent service, good advice, very thorough”

– Joseph & Joann

“Becky kept us informed of any updates, changes, and all we needed to do at all times. She was exceptional! Great person and personality.”

– Pam & Tom

“With sincere appreciation. A special thank you to all your staff…”

– Don & Mary S.

“Becky Rockwell and the rest of her team simply outstanding. The professionalism and timeless was second to none. I have already and will continue to refer them for future business.”

– Rosaly & David B.

“Becky’s wonderful to work with! She stays on top of details & kept me informed every step of the way. She is very encouraging & explained every thing in a way that I could understand the entire process”

– Jennifer W.

“Thank you so much for being able to work with us and meet our needs”

– Christopher & Sarah E.

“Becky Rockwell, great customer service, very professional. Did exactly what she said she would do and did it in a timely fashion! Vickie was also great! Great customer service, they really care about customer service. Made loan process easy!! (Nephew also did his loan) treated great!”

– V. Susan P.

“Becky was great to work with in home process! Vickie was helpful as well, made buying my 1st home great! Would recommend Benchmark to do loan for anyone looking for a loan!! Fast process w/loan.”

– Gary C.

“Becky, Vicky & Jennifer were wonderful. Couldn’t have been happier. Wonderful group to work with.”

– Angel L.

“Becky was amazing to work with. Anytime I had a question she was there with an answer. I am so glad we got to work with her, it was really a pleasure. She helped change our lives.”

– Jacob & Amanda

“Becky Rockwell was exceptional and very helpful”

– Jeffrey & Susan

“This is our 2nd home, but first built with a contractor. I can state that is was a tedious process using the bank we had originally. We had to do all the market analysis ourselves. We feel the rate we received with our first home was not competitive. Comparing our first loan to the second loan with Benchmark was way easier.

I will view Becky and Vicky as lifelong friends. At no time in the entire process were we left out of anything. I did not feel like I had the added pressure of keeping up with interest rates on a competitive level. Becky met every aspect of support we needed, she was always there for us”

– Michael & Valerie

“How simple and easy the steps were to get started. I will only recommend Becky Rockwell and Benchmark Home Loans for friends and family. I expected a horror story with purchasing a house but it ended up being a truly happy ending.”

– David

“I am very pleased with the service I received. Everyone was very friendly and helpful. I would recommend Becky to anyone needing a mortgage loan.”

– Rebecca

“Becky made the entire process stress free and easy! Amazing service. Becky Rockwell & Christi Williams were extremely professional, attentive, and extremely helpful throughout the entire home loan process. They bring you in, build trust and confidence making you feel like a part of their family. Just wonderful people. I highly recommend their services.”

– Tracey


Tell Us About YOUR Experience!


In the mortgage business, nothing is more valuable than proof of excellent service. The best evidence is not our low ratio of complaints, or the full branding of what is merely our everyday approach to lending: Lifetime-Loan-wBG-300x47. The best evidence is your testimony and what other clients have said.

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